About Consult OSI

 Measuring, evaluating and understanding your patient's perception of the journey while under your care is essential. This is not only directed to improve the experience for your clients, but also to attend to the needs of the staff. Increased patient satisfaction may lead to a boost in the confidence and productivity of your staff.

The quality of service is a major driving force towards an organization’s success. Our team specializes in identifying opportunities for enhancement, crafting improvement strategies, and implementing monitoring systems to guide you towards predictable results and reduced variations. We can walk the path with you in the constant search for improvement in patient outcomes.

If you ever wonder how many patients you can serve with the resources that you have, or how to avoid that point where all your resources are tied up limiting your opportunities to serve more. We are here to assist you in establishing a method to evaluate your patient capacity with the resources at hand and develop a plan to reduce the necessity for diversion status.

Taking a comprehensive operational approach to managing your physical space has the potential to bring about remarkable improvements in terms of efficiency, safety, throughput, satisfaction, and financial reimbursement.

With a well-crafted process in place, the team can effectively attend to patients, regardless of the inflow, time of day, or the purpose of the visit. We are able to assist your organization to remain competent and competitive regarding a smooth patient flow.

Have you ever taken a shortcut, but unpredictable obstacles end up making it the slowest route? This is a situation that can arise in healthcare. OSI can provide you with numerous strategies to unlock the full potential of designated “fast tracks,” turning them into sources of relief rather than constraints regarding patient flow.

Feeling fatigued yet? You’re not alone! Grasping the complexities of wait times is challenging, but once you discover the underlying reasons for such delays it becomes easier to develop a strategy for reducing wait times. Effectively managing wait times leads to improved throughput, maximizing your resources, ultimately conducting to a positive impact on the overall patient experience and reimbursement for your services.

Every electronic medical record system, regardless of its type, presents a learning curve. Mastering your unique EMR system is essential to   harness its full potential. We are here to provide support and transform daily challenges into tools for success while making the process smoother and less frustrating.

As new technology emerges within the organization so do challenges. Whether you are in need of developing new strategies or optimizing the capabilities of the latest tools, OSI will ensure the process is seamless, and enjoyable.

If you find it challenging to obtain vital data that you dependently need, OSI will compile the data needed to implement plans to achieve your business goals.

You might have an abundance of data and important information, and this can be overwhelming. Don’t worry, OSI will assist you in processing this data and information and make them useful towards reaching your goals.

Ensuring patient safety and minimizing errors are essential in healthcare. Our experts will be at hand to address    specific topics within this field.

OSI can assist in providing insights into your current staffing situation, future projections and support you in making informed decisions regarding aspects such as part-time, vs. full-time employees, independent contractors, shift durations, coverage hours, and much more. In addition, we can assist in developing a long-term strategy that will empower your business to manage its form of staff model for years to come.

Frequently, there is a need to document the things we expect the staff to do, how to do them, and why. Policies intend to clarify those questions in a way that everyone can follow, and procedures explain in details the steps to achieve that expectation. OSI can assist creating, revising, implementing and even educate your staff on policies and procedures according to your institution’s needs. 

There is no more need for wondering if you are doing too much or too little. With the adequate resource utilization there will be a clear view on what are your available resources and how much of that its being used. This will lead to informed decision making that leads to optimization of productivity.